What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and your chosen payment method, whether that's Touch 'n Go eWallet, Boost, or GrabPay. Transaction records tied to your wallet are kept to process withdrawals and verify account activity. We also
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collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. Players in Melaka and elsewhere in Malaysia are covered by the same data handling practices. We do not sell your personal data to
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third parties. Data shared with payment processors like DuitNow or FPX is limited strictly to what those services need to complete your transaction. Retention periods vary by data type: account identity data is held while your account remains active, and transaction logs are kept for the
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period required under applicable local law. Access to your data is restricted to authorised staff only. Where local law permits, you may request a copy of your stored data or ask us to delete it by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.